Real people answering real patients in real time!

Save time and grow your business with the help of

virtual receptionists for aesthetic clinics, nurses and practitioners.

Let the InDesk team handle your patient communication, from initial enquiry to confirmed booking in your calendar.

Trusted by 50+ clinics:

Three photos of smiling InDesk Agents. On the right is a mobile phone with the InDesk Go app screen. At the top is the Aesthetics Awards Finalist 2023 badge.
Three photos of smiling InDesk Agents. On the right is a mobile phone with the InDesk Go app screen. At the top is the Aesthetics Awards Finalist 2023 badge.

Trusted by 50+ clinics:

Trusted by 50+ clinics:

InDesk team expertise

Our Agents specialise in booking patients and have knowledge about common aesthetic treatments. They provide clinics' patients with top-quality service.

InDesk efficiency

InDesk team answers 97% of phone calls within 3 rings, maximising booking potential. Your patients will get a reply to emails, SMS and WhatsApp messages within 15 minutes.

InDesk Go app

With the InDesk Go app, you can view all conversations and listen to phone calls conducted with patients on your behalf in real time.

How InDesk Clinic Receptionists work?

Our Agents become part of your aesthetic clinic team and grow with your business ensuring that you only pay for the service that your clinic needs.

1
Transfer your number to InDesk

Your patient calls will be redirected directly to InDesk Agents and you will no longer have to worry about the phone ringing constantly.

2

Set the time for the service to operate

You choose the time and date for the agents to answer calls on your behalf. InDesk Agents working hours:

Mon - Fri: 8.00 – 20.00
Sat: 9.00 – 17.00

3
Agents training

During the onboarding process, the InDesk team learns how your clinic operates and how you manage your bookings and patients.

4
Role-plays and... ready!

Before going live, we do a lot of role-playing to ensure that the service meets your needs. We will start taking your calls, when you decide we are ready!

How InDesk Clinic Receptionists work?

Our Agents become part of your aesthetic clinic team and grow with your business ensuring that you only pay for the service that your clinic needs.

Learn more
1
Transfer your number to InDesk

Your patient calls will be redirected directly to InDesk Agents and you will no longer have to worry about the phone ringing constantly.

2
Set the time you want the service to operate

You choose the time and date for the agents to answer calls on your behalf. InDesk Agents working hours:

Monday to Friday: 8.00 – 20.00
Saturday: 9.00 – 17.00

3
Agents training

During the onboarding process, the InDesk team learns how your clinic operates and how you manage your bookings and patients.

4
Role-plays and... ready!

Before going live, we do a lot of role-playing to ensure that the service meets your needs. We will start taking your calls, when you decide we are ready!

Which of the following describes you best?

I just opened a clinic
Learn more
I want to grow my clinic
Learn more
I manage multiple branches
Learn more

InDesk Go app - All your patient communication on your phone!

With InDesk Go for mobile you can get access to all patient contacts managed by our receptionists.

The InDesk Go app allows you to see all the interactions InDesk Agents have with your aesthetic clinic patients. You can listen to calls and read messages at any time.

Log in to InDesk Go via your mobile phone or desktop and check the current status of your patient enquiries.

InDesk Go app screen with conversation between patient and InDesk Agent.InDesk Go app screen with conversation between patient and InDesk Agent.

With InDesk Go for mobile you can get access to all patient contacts managed by our receptionists.

The InDesk Go app allows you to see all the interactions InDesk Agents have with your aesthetic clinic patients. You can listen to calls and read messages at any time.

Log in to InDesk Go via your mobile phone or desktop and check the current status of your patient enquiries.

Listen to all phone calls between your patients and the InDesk agents, just select the name and play the recording.

Read all messages sent via email, SMS and WhatsApp between the InDesk agents and your patients. Just select a patient name and read the entire conversation from start to booking.

View all your bookings by name and date, with each booking added immediately after it is confirmed with the InDesk agents.

Listen to all phone calls between your patients and the InDesk agents, just select the name and play the recording.

Read all messages sent via email, SMS and WhatsApp between the InDesk agents and your patients. Just select a patient name and read the entire conversation from start to booking.

View all your bookings by name and date, with each booking added immediately after it is confirmed with the InDesk agents.

InDesk Go app screen with the treatment calendar for the following day.

Aesthetic businesses that work with InDesk:

We are exhibiting at CCR 2022, ExCeL London on 13 & 14 October.