Bespoke Receptionists for Aesthetic Clinics

Save time managing your patient enquiries with InDesk. 

Remote Agents, specialising in working with Medical Aesthetics practitioners, will manage all new and existing enquiries, book patients, schedule appointments and take deposits – all on your terms.

Starting at only £300 per month!

As featured in:

The InDesk Aesthetic Clinic Receptionists will manage for you:

Phone calls

Text messages
(inc. WhatsApp)


Web forms

Appointment scheduling

Callbacks & follow-ups

Branded communication

Appointment reminders

InDesk Go app - All your enquiries on your phone

Stay on top of your enquiries. With InDesk Go for mobile you can get access to all patient contacts managed by our receptionists.

Listen to the phone calls, see the emails and text messages exchanged between the receptionists and your patients.

All in one place.

Are you tired of spending hours responding
to patients…

…instead of conducting treatments or enjoying your free time?

Watch the video and see how InDesk can help your clinic.

We tailor our service to your clinic's specific requirements, increasing response times and improving communication with your patients.

InDesk agents take care of all patient enquiries

InDesk receptionists are communication experts. Our agents will manage patients’ calls, mails, and messages professionally and efficiently, providing the best customer service to your Medical Aesthetic clinic. 

Let us deal with patient enquiries reaching you from all sources – phone, SMS, email, WhatsApp, or forms from your website.

Receptionists experienced in aesthetic treatments

Our agents have extended experience working with clinics and are trained by aesthetic professionals to gain comprehensive knowledge about the most popular Aesthetic Medicine treatments.

InDesk receptionists also support popular booking management systems such as Timely, Ovatu, Fresha, Pabau, and more.

You can be sure that our experience will be reflected in your clinic's performance and patient satisfaction.

InDesk mirrors how your clinic works

When working with InDesk, you are the boss. The service is flexible and can be tailored to the specific requirements of your clinic. Our agents value your feedback and adjust their actions accordingly.

You can choose when our receptionists will respond to your calls and messages. It can be either for the whole day or specific days and times. 

Our agents operate:
Monday to Friday: 8.00 – 20.00
Saturday: 9.00 – 17.00

The InDesk Receptionists become a part of your team

The agents' performance will be visible to you.

You can access the recordings of the receptionist’s communication with patients, see patients' profiles and read the messages exchanged with your clients on InDesk Go – a mobile app that provides full transparency.

What we achieved for our customers in only 1 month:

we answered:

1,880 emails
2,200 phone calls

we booked:


we sent & received:

SMS/WhatsApp messages

97.5% of ALL phone calls
answered before the 3rd ring.

60% of our clients
don't need a receptionist at all!

InDesk Features

InDesk is more than just a phone answering service. Our team consists of receptionists experienced in working with Medical Aesthetic practitioners, dedicated to making your work easier and saving you time.

The InDesk Receptionists book appointments directly into your calendar. No need for new software.

No phone call is left unanswered. Say goodbye to responding to patient enquiries after hours.

You can count on us. InDesk onboarding team is on hand to help you in a smooth transition.

Featured articles

Read interesting articles about the Medical Aesthetic industry, with useful insights and tips.

Reading time
Starting an Aesthetic Clinic? Do these!

Opening your own aesthetic medicine clinic can be quite a challenge. The medical aesthetic practitioner has to plan the whole process, from the location of the practice and the treatments provided, to the suppliers of goods and equipment used. In this article, you will find the most important things to consider when starting an aesthetic clinic. Keep reading!

Reading time
Are Your Aesthetic Patients Feeling Stressed?

Going to the aesthetic practitioner can make many patients nervous. As a clinic owner, you should know how to help your clients feel calm and secure, that they have chosen the right place to meet their expectations. From this article, you’ll learn how to create a friendly and reassuring environment for your clients. Keep reading!

Reading time
Why Do All Aesthetic Clinics Need a Receptionist?

You certainly want to provide your patients with the highest quality treatments. But what about customer service? Working in an aesthetic medicine clinic, or even as a solo practitioner, is often very demanding. In addition to carrying out treatments and attending to the patient in your practice, you receive a ton of enquiries from patients from a variety of sources and deal with administrative work. How to pay attention to all of these tasks? Get the help of a receptionist!

Reading time
Aesthetic Clinics: Boost Productivity with Aesthetic Nurse Software

Aesthetic medicine clinics use booking systems to manage patient appointments and improve their organisation. Aesthetic Nurse Software, one of the most popular booking systems for aesthetic medicine clinics, offers useful features that allow aesthetic practitioners to go paperless. From this article, you will learn how Aesthetic Nurse Software (a.k.a. ANS) can improve your daily work in the medical aesthetic clinic.

We are exhibiting at CCR 2022, ExCeL London on 13 & 14 October.