Remote Agents, specialising in working with Medical Aesthetics practitioners, will manage all new and existing enquiries, book patients, schedule appointments and take deposits – all on your terms.
See how it works…instead of conducting treatments or enjoying your free time?
Watch the video and see how InDesk can help your clinic.
We tailor our service to your clinic's specific requirements, increasing response times and improving communication with your patients.
InDesk virtual receptionists are communication experts. Our agents will manage patients’ calls, mails, and messages professionally and efficiently, providing the best customer service to your Medical Aesthetic clinic.
Let us deal with patient enquiries reaching you from all sources – phone, SMS, email, WhatsApp, or forms from your website.
Our agents have extended experience working with clinics and are trained by aesthetic professionals to gain comprehensive knowledge about the most popular Aesthetic Medicine treatments.
InDesk virtual receptionists also support popular booking management systems such as Timely, Ovatu, Fresha, Pabau, and more.
You can be sure that our experience will be reflected in your clinic's performance and patient satisfaction.
When working with InDesk, you are the boss. The service is flexible and can be tailored to the specific requirements of your clinic. Our virtual agents value your feedback and adjust their actions accordingly.
You can choose when our virtual receptionists will respond to your calls and messages. It can be either for the whole day or specific days and times.
Our agents operate:
Monday to Friday: 8.00 – 20.00
Saturday: 9.00 – 17.00
The agents' performance will be visible to you.
On request, you can access the recordings of the virtual receptionist’s communication with patients. You can also see reporting regarding bookings in your clinic.
Our team consists of dedicated virtual receptionists experienced in working with Medical Aesthetic practitioners.
The InDesk Virtual Receptionists book appointments directly into your calendar. No need for new software.
No phone call is left unanswered. Say goodbye to responding to patient enquiries after hours.
You can count on us. InDesk onboarding team is on hand to help you in a smooth transition.
Read interesting articles about the Medical Aesthetic industry, with useful insights and tips.
Thinking of opening your own clinic? Or maybe you're already running your practice and could use some help when it comes to bookings and communication? After more than 15 years of working with clinics around the world, one thing we are sure of. Communication with potential patients is of major importance for the growth of your business, and a receptionist is usually responsible for the initial contact between a clinic and its clients. Keep reading to find out what to look for when choosing an excellent receptionist!
Instagram is one of the most popular social media of the present time. As a result, it holds great potential when it comes to promoting your business online, creating your clinic's image, and establishing relationships with your followers. However, running a professional profile on Instagram can be challenging and requires some preparation. This article will provide you with tips on what to look out for when creating an account that captivates the crowds.
It might seem that if someone makes an appointment at an aesthetic clinic, they should show up. In reality, however, patients do not always make it to the facility. This situation can be very damaging to your clinic's revenue. What are the reasons for this? And, more importantly, how to deal with them? Read on to find out!
There are places that create a sense of calm and trust from the very first impression. The professional appearance of a clinic consists of many elements – not just those related to decor. In this article, you will find a series of tips on how to ensure that interacting with your business evokes positive feelings in potential clients at every level – from social media profiles to the colour on the walls. Keep reading for some tips on:
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