Cheaper and more flexible than hiring

You can pay for InDesk by credit card in monthly instalments. We accept VISA, Mastercard and American Express. All transactions are automatically collected each month on an agreed date and processed via Stripe payment platform.

The minimum duration of an InDesk subscription is 6 months. All contracts are open-ended, but you can cancel at any time after the initial period with at least one month's notice.

No, our agents adjust to any booking system you are currently using, once you have given us access to it. Our agents are familiar with the following systems and are constantly learning about new ones:
- Pabau
- Phorest
- Ovatu
- Timely
- Fresha
- Google Calendar
- WriteUpp
- Calendly
- Treatwell
- Salon IQ
- Aesthetic Nurse Software

The InDesk agents are an extension of your team, following your guidelines, always open to your feedback and determined to provide your patients with the best customer service possible.

Every InDesk agent undergoes an in-depth training, which consists of soft skill exercises, role plays and acquisition of complementary knowledge of popular Medical Aesthetic treatments. Each clinic is unique, that’s why our receptionists will adapt to your booking system and adjust to your clinic's workflow during the onboarding process. As a result, you gain the assistance of a well-trained specialist in patient communication.

Yes. Receptionists from InDesk answer phone calls and respond to text messages, emails, and WhatsApp messages as well as contact forms from your website. We also contact potential patients who have sent an enquiry but never made an appointment to maximise the number of bookings at your clinic. Our agents are trained to comply with GDPR and follow all the confidentiality protocols of your clinic.