Meet our Aesthetic Clinic Receptionists

InDesk receptionist's team consists of communication experts who share a common goal – to manage patients’ calls, emails, and messages professionally and efficiently, providing the best customer service to your Medical Aesthetic clinic.

Each member of this team is unique and we are proud to have such a talented group of people on board!

We are exhibiting at CCR 2022, ExCeL London on 13 & 14 October.

Siyanda Kave | Team Manager

With over 10 years of working experience serving customers, and 5 of those specifically in elective healthcare, I now manage the InDesk team in Cape Town. The most important thing I’ve learned over the years is that customer centricity is key to delivering meaningful customer experiences. I constantly strive to foster this ethos with my team, reminding them that “every customer deserves exceptional service”. 

Brian Browne | Team Leader

Brian is responsible for the performance of the InDesk Aesthetic Clinic Receptionists. His favourite part about working at InDesk is providing an essential service to clinics and helping patients at the same time.

His positive attitude keeps the team motivated to deliver the best possible service to clinics.

Margo Jonathan | Team Leader

I have been referred to as "Margo the Relentless". What I love most about being part of this team is the amount of growth and development there is within the medical aesthetic field. As a tech fanatic I have always enjoyed watching the evolution of the digital world we have today, this is exactly what I see every day and it is amazing. I am a car enthusiast and love dogs which is the reason my team is named WolfPack.

Watch the video to listen how our aesthetic clinic receptionists handle phone enquiries:

Meet our receptionists:

Kylie

Kylie is a Customer Representative at InDesk. She enjoys learning about the Medical Aesthetic industry and assisting clients. In her free time she loves to paint and explore new food places around Cape Town.

Nasrin

Nasrin will be a part of a clinic's team, communicating with patients in the way the practitioners require. In her free time, Nasrin loves hiking and collecting house plants!

Zee

Zee's favourite part of working at InDesk is learning new things about aesthetic treatments every day! In her spare time, Zee loves to design graphics for other artists and musicians!

Siya

Siya professionally manages patient calls, emails and messages, ensuring the best customer service for Medical Aesthetic clinics. On weekends, Siya loves spending time with her daughter as well as watching Netflix!

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