Surgicare Aesthetics is a clinic renowned for advanced non-surgical procedures such as dermal fillers and non-surgical fat reduction with branches located in London Marylebone, London Barnet and Birmingham. The clinic is run by a team of experienced and highly qualified doctors, who believe in providing safe service, that promotes natural results.
Challenges and Solutions
“Sometimes I would get like 10 or 12 phone calls a day, and it can be difficult to keep up with them. Or you might miss a call, and then you have to call the patient back, and they don't pick up, so that was a challenge.
I just couldn't handle it all the time.”
Before working with InDesk, Prashant struggled with the lack of time from all the responsibilities that come with running a clinic. Our receptionists are changing that, taking care of his clinic's patient communication from all sources.
“...their phone-taking skills are really good. [The InDesk Aesthetic Receptionists] are very polite, professional, and organised in the way they answer questions.”
The Aesthetic Clinic Receptionists from InDesk provide patients with smooth, pleasant, and effective communication.