Clinic Receptionists
Better patient experience. Time & cost savings. Reduced admin.
Enhance your clinic’s efficiency and experience with InDesk. Our expert receptionists handle patient communication, appointment bookings, and follow-ups – so you can focus on providing outstanding care.
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InDesk: the Perfect Fit For Aesthetic & Dental Clinics
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InDesk receptionists handle:
Phone calls
Emails
SMS
Web forms
Unlock your clinic’s potential with InDesk
Transform your clinic with InDesk's dedicated remote receptionists. Increase bookings, improve patient satisfaction, and streamline operations effortlessly.
By managing all patient communication, from calls to emails, InDesk allows you to focus on delivering exceptional care – and your own personal wellbeing, away from work. Your patients will feel valued, and your clinic will thrive with fewer missed opportunities and higher loyalty.
We manage your client/clinic communication
InDesk handles every aspect of your clinic's communication, including:
check Phone calls
check Emails
check SMS
check WhatsApp
check Web form enquiries
Choose the channels that best suit your clinic, and we'll ensure seamless communication for your patients.
Our expert receptionists respond promptly, gather details, and schedule appointments – freeing up your time to focus on patient care without the administrative burden.
No more pressure to spend time replying to patients after a busy day at the practice.
How InDesk works
Follow-ups for all your patients
check to remind them about upcoming appointments,
check to make sure you don't lose a client, if they need to reschedule,
check to book a series of appointments for patients interested in multiple treatments.
InDesk ensures every patient is looked after with timely follow-ups: our receptionists send appointment reminders, manage rescheduling, and book multiple treatments when needed.
By staying proactive and with high attention-to-detail in customer experience, we’ll help reduce no-shows and improve patient retention. Plus, because we take the time to get to know your clinic, all updates are seamlessly added to your booking system, giving you full visibility and control over your clinic’s schedule.
We’ll handle deposits and consent forms on your behalf
check Reduce no-shows.
check Secure your income.
check Comply with legal requirements.
InDesk receptionists are here to streamline your clinic’s administrative tasks by managing deposits and collecting consent forms from patients.
This helps secure your revenue, reduce the risk of no-shows, and ensures compliance with legal requirements. Our trained receptionists provide patients with clear, professional guidance, making the process smooth and hassle-free for both your clinic and your customers.
Have a question?
Our receptionists adapt to your needs
Our expertise, your clinic’s operation
During the onboarding process, we’ll prepare receptionists for your unique clinic – acquiring the knowledge of your brand, services, and treatments. InDesk receptionists also carry out role plays, to mirror conversations with potential patients.
No new booking software required
Each receptionist is fully trained on your practice management system, like Pabau, Phorest, Timely, Fresha, Treatwell and others. We’re capable of creating appointments, taking deposits and sending consent forms, and we perform these tasks on a day-to-day basis.
Marketing campaign leads
We’re proud to promptly respond to every enquiry from across your marketing campaigns, increasing the chances of converting prospects into actual bookings and paying customers – contributing to higher profits and increased cash flow.
Urgent personal matters
Sudden changes in your schedule? We call all of your bookings on the spot to reschedule. You can also rely on us to handle patient communication if there is an unexpected problem at your clinic that requires cancellation.
Appointment reminders
Sometimes, people forget things. That's why our receptionists call or message your patients beforehand, to remind them about the upcoming treatment. If rescheduling is necessary, we'll handle it promptly to prevent client loss.
Find out what our partners say about InDesk receptionists
Thanks to InDesk’s support, clinic owners are finally able to focus solely on providing treatments – only during their designated working hours – and then return to their families feeling satisfied.
97%
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