About Us

InDesk is a new dedicated booking system developed by WhatClinic.com. 

WhatClinic.com helps patients find, compare and book the right clinics for them, in more than 135 countries. We provide detailed listings for over 60,000 clinics on our site. These include doctors, dentists, medical aesthetic professionals and cosmetic surgeons, physiotherapists, fertility specialists and a lot more. We believe that every patient is an empowered consumer. When they elect to have a medical treatment, we want to give them all the information they need to make an informed choice. Almost one million patients use WhatClinic.com every single month to find and compare clinics.

Over the last 15 years we have seen the importance of providing excellent customer service to all patients (new and returning), making sure that their enquiries are answered promptly and clearly. However, we have also seen the difficulties that many medical aesthetic clinics have in responding in a timely manner to all the enquiries they receive, by phone, email, WhatsApp messaging and via their websites. Many clinics struggled to prioritise these tasks, leading to long gaps between a patient enquiry being received and a response being sent leading to a poor customer experience and a loss of revenue for the clinic.

With this problem in mind, WhatClinic developed InDesk, a new patient booking system that is designed to answer every phone call, email and social media enquiry received by clinics. There will no longer be any voicemails to be listened to and followed up later, 10s of emails in your inbox at the end of the day needing responses. InDesk deals with all of these in real-time and books the patients directly into your clinic.

Our Mission

Our mission is to reduce friction in the communications between patients and clinics ensuring the best patient experience and as a result maximising the potential revenue for the clinic.

Our Team

The InDesk team has over 15 years experience in matching patients with clinics that best meet their needs. We have used this experience to develop InDesk as "simply more bookings" a new way of helping Medical Aesthetic clinics maximise the conversion of enquiries from new and existing customers in real bookings, maximising their revenue and helping them spend more time treating patients. Our main offices are in the heart of Dublin city, though we also have people working in Poland, South Africa and the UK.

Senior Management Team

David Roe
Chief Executive Officer (CEO)
Conor Leech
Chief Revenue Officer (CRO)
Marta Strzelecka
Chief Product Owner (CPO)
Tomasz Kamiński
Software Development Manager
Nikolas Dimopoulos
Digital Marketing Manager

Business development team

Georgi Georgiev
Business Development Manager
Kamila Jurdziak
Business Development Manager
Patrycja Kwiatkowska
Business Development Manager

customer success team

Aoife Duffy
Customer Success Manager
Adrianna Matuszak
Customer Success Manager
Marta Kubacka
Customer Success Manager

Got any questions?

Check our FAQs  or contact us now to arrange a free 15 minute demonstration of how InDesk can help you grow your practice.

Get in touch