Our Agents specialise in the best customer service, managing patient communication and booking them in. They provide a complex service starting with just a phone call.
InDesk team answers 97% of phone calls within 3 rings, maximising booking potential. Your patients will receive a prompt response to emails, SMS, and WhatsApp messages.
With the InDesk Go app, you can view all conversations and listen to phone calls conducted with patients on your behalf in real time.
Our Agents become part of your clinic team and grow with your business ensuring that you only pay for the service that your clinic needs.
With InDesk Go for mobile you can get access to all patient contacts managed by our receptionists.
The InDesk Go app allows you to see all the interactions InDesk Agents have with your clinic patients. You can listen to calls and read messages at any time.
Log in to InDesk Go via your mobile phone or desktop and check the current status of your patient enquiries.
Listen to all phone calls between your patients and the InDesk agents, just select the name and play the recording.
Read all messages sent via email, SMS and WhatsApp between the InDesk agents and your patients. Just select a patient name and read the entire conversation from start to booking.
View all your bookings by name and date, with each booking added immediately after it is confirmed with the InDesk agents.